For Business Owners

Your AI assistant,
working while you sleep

Not just a chatbot. A fully automated AI layer for your business — handling conversations, bookings, leads, payments, webhooks, and content generation, all from one dashboard.

< 5 min
to go live
24/7
availability
80%
queries resolved by AI
more leads captured

How it works

Four steps from sign-up to live AI assistant

01

Create your assistant

Name it, set its personality, and choose which AI model powers it. Your assistant represents your brand — not a generic chatbot.

02

Build its knowledge base

Upload documents, paste your website URL, or sync your WooCommerce / WordPress / PrestaShop products. Your assistant learns everything in minutes.

03

Turn on the tools it needs

Enable booking, lead capture, webhooks, custom forms, API calls, payment links — each activates in one click. Only pay for what you use.

04

Embed it in one line

Paste a single <script> tag on your website. Your AI goes live instantly, handling visitors 24/7 while you focus on running your business.

Conversation & Support
🧠

Knows your business

Upload docs, sync products, or let the crawler scan your site. The AI answers questions about your real inventory, policies, and services.

👤

Human takeover

When a visitor needs a real person, your team gets an instant alert. One click and you're live — the AI pauses and resumes automatically.

💬

Real-time inbox

See every active and past conversation in real time. Add internal notes, assign to team members, and bulk-manage conversations from one place.

Post-chat surveys

Automatically ask visitors for a rating after every conversation. Track satisfaction trends and spot problems before they escalate.

Bookings & Leads
📅

Appointment booking

Visitors book directly in the chat. Google Calendar syncs in real time. Confirmation and reminder emails go out automatically.

🎯

Lead capture

The AI collects visitor name, email, and phone in a natural conversation. Every lead lands in your CRM inbox with full context and status tracking.

📋

Custom form filler

Define any form — quote requests, intake forms, surveys. The AI collects every field conversationally, then submits the completed form to your system.

💳

Payment links in chat

Connect Stripe and let your AI send payment links directly inside the conversation. Visitor pays without leaving the chat.

Automation & Integrations
🔔

Event system

Everything the AI does emits an event — booking created, lead captured, message sent, form submitted. Subscribe to any event to trigger automations.

🔗

Webhooks

Send any event as an HTTP POST to your own systems — CRMs, ERPs, Zapier, Make. Full payload, retry logic, and delivery log included.

API caller

Give the AI the ability to call your own HTTP endpoints mid-conversation. It can look up orders, check availability, or submit data — in real time.

📡

Event detectors

Define custom triggers on conversation content. When the AI detects a keyword, intent, or sentiment pattern — fire a webhook, send a notification, or alert your team.

Notifications
📧

Customizable email templates

Edit every visitor-facing email — booking confirmations, reminders, lead responses. Your brand, your wording, your SMTP sender.

🔔

Browser push notifications

Get notified on any device the moment a new conversation starts, a lead is captured, or a human takeover is requested — no app required.

📱

In-app notifications

Real-time alerts appear inside the dashboard instantly. Never miss a booking, lead, or escalation even while you're logged in.

🛎️

Fully customizable

Choose which events you get notified about, per channel — email, browser push, or in-app. Set a Do Not Disturb schedule for each.

AI Analysis & Content
📊

Conversation analysis

The AI runs a scheduled analysis of all your conversations — finding the most frequent questions, topics your knowledge base misses, and sentiment trends.

📝

Gap reports

Receive a weekly email report listing every question your AI couldn't answer confidently — with suggestions for knowledge base improvements.

✍️

AI blog content generation

Based on what visitors are actually asking, the AI writes SEO blog posts targeting those exact questions — and can publish directly to WordPress or WooCommerce.

📈

Usage analytics

Track conversations, credit usage, tool executions, booking rates, lead conversion, and satisfaction scores — with CSV and PDF export.

Built for your industry

Novlier adapts to how your business actually works

E-commerce

Answer every product question, instantly

  • Syncs with WooCommerce & PrestaShop product catalogs
  • Handles stock, sizing, return policy, and shipping questions
  • Sends payment links directly in chat
  • Fires webhooks on order inquiries to your ERP
  • AI generates blog posts from most-asked product questions
Service business

Fill your calendar without lifting a finger

  • Visitors book appointments directly in the chat widget
  • Syncs with Google Calendar for real-time availability
  • Custom intake form collects service requirements before the appointment
  • Browser push alert the moment a new booking comes in
  • Event detector flags unhappy sentiment and alerts your team
Support team

Resolve 80% of tickets before they reach your team

  • Handles FAQs, policy questions, and troubleshooting automatically
  • Escalates complex cases to the right agent with full context
  • Webhooks push every escalation to your ticketing system
  • Weekly gap report shows what your knowledge base is missing
  • Post-chat surveys track satisfaction automatically
💸 Earn while you use Novlier

Refer other businesses, earn commissions

Know another business that would benefit from an AI assistant? Refer them through your unique link and earn a monthly commission every month they stay subscribed.

Learn about referrals →

Ready to put your business on autopilot?

Free plan available. No credit card required. Live in under 5 minutes.

Create your free assistant →